NARRANarra Mail Subscription Terms
Plans and trial
Narra Mail offers a monthly plan for $14.99 and an annual plan for $149. New paid accounts receive a 14-day free trial. A valid payment method is required when starting the trial.
Automatic renewal
Unless you cancel before the trial or current billing period ends, your subscription automatically renews and Stripe charges the payment method on file for the plan you selected.
Cancellation
You may cancel anytime through Narra Mail’s billing portal. Cancellation takes effect at the end of the current trial or paid billing period, and access continues until that date.
Refunds
Payments are non-refundable and Narra Mail does not provide prorated credits for unused time, except where a refund is required by applicable law.
Failed payments
If a renewal payment fails, we may provide a limited recovery period while Stripe retries payment. Access may be restricted or ended if the subscription remains unpaid.
Grandfathered access
Users approved for Narra Mail before paid self-service signup launches may retain complimentary grandfathered access. That access is separate from a paid subscription and may be governed by additional written terms provided to those users.
Billing provider and support
Stripe processes subscription payments and provides the secure customer billing portal. Review the Privacy Policy for information about billing data. Billing questions may be sent to support@onyxdev.io.